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FAQ

Essential Flavors is based out of _________, California.

All orders ship from our manufacturing facility in _____, California.

All orders are processed the same day, unless they are placed after 5:00PM PT in which case they are processed the following day. Shipping time is then 3-5 days from the day they’re processed.

Our hours of operation are Monday through Friday, 8:00am - 5:00pm. Any queries submitted via email or phone messages outside of our normal hours of operation will be promptly responded as soon as we can.

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Following all orders, a confirmation email will be sent to your inbox. That email includes a link to an order tracker with updates to your order status.

All orders are invoiced in USD.

We accept Visa, Master Card, Discover, and American Express.

We do not accept PayPal, Google Wallet, or anything outside of the four payment methods listed above at this time.

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Please see our return policy.

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